However, of all the news in 2019, one recent announcement has left a mark: Arrow Electronics’ departure from the ITAD industry. As industry colleagues, we sympathize with the employees and their families that find themselves in vulnerable situations due to the closing. As competitor vendors in our field there has been buzzing over the news — many are shocked — plus there’s been much speculation and analysis over exactly why this came to be.
What really stands out to us at Sipi are two specific factors that have been mentioned:
Arrow Electronics announced their departure on 2019-07-15, stating that 2019-07-22 “will be the last day for pickups to be arranged” and 2019-08-05 “will be the last day that we will receive assets at our facilities.” That was hardly much lead time for companies to re-evaluate and ensure their needs were being met.
Arrow was known for what many call the “acquisition and integration” model. Many analysts believe this was a key factor in their departure. One comment shone through to us, from a former president of one of Arrow’s acquired companies. He says“Our new owners took a cookie-cutter approach to providing services.”
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